Shipping information
Free Shipping
Forget about crunching numbers at checkout—shipping is automatically calculated for you. Spend over $99 USD, and shipping is on the house! Team up with a friend or snag a few goodies for yourself.
Orders under $99 USD incur a $12.50 USD fee for Standard Delivery, or $25 USD for Express Delivery.
⭐ Same day shipping for all orders placed before 7PM PST ⭐
Orders placed after 7PM PST will be shipped on the next business day (exclusions apply during peak sale periods).
Delivery Method & Times
Ever felt that rush of panic when you realize you need a gift ASAP? Don't sweat it! We've got lightning-fast order processing and express delivery options available for you!
Oh, and a quick heads-up: double-check your shipping address before hitting that order button. We're known for processing orders faster than folks can say "Update my address!"
Shipped from Brisbane, Australia via Australia Post with tracking numbers provided via email updates.
- Express to USA: 3-6 business days
- Standard to USA: 5-9 business days
Tracking and Order Confirmation
After your order is dispatched, you will receive a tracking number and link via email. Use this to track your package until it safely arrives at your destination.
Damaged or Lost Packages
If your order is lost in transit or arrives damaged, please contact us immediately at hello@cubandfox.com.au with photos of the damage for quicker resolution. We’re here to assist with any issues and ensure your satisfaction.
Additional Information on Customs, Duties & Taxes for International Orders
Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Cub & Fox Pty Ltd has no control over these charges, nor can Cub & Fox Pty Ltd predict what they may be.
When customs clearance procedures are required, it can cause delays beyond our control and beyond the original delivery estimates.
Customer Service Contact Information
For any shipping or order-related inquiries, please email us at hello@cubandfox.com.au. Our customer service team is eager to assist you and will respond as quickly as possible.