Shipping policy

Limited Time Only: FREE Upgrade to Express Delivery 🎁

Christmas Delivery Cut Off Dates

Express Post:
Metro VIC, NSW, QLD, SA, ACT:
11:59pm AEDT 22nd December

Metro WA, NT, TAS:
1pm AEDT 19th December

Regional Aus:
For orders being sent outside a metro area, please allow additional time. Refer to Australia Post for further information.

 

Free Shipping

Shipping is automatically calculated at checkout.

Want free shipping? All orders over $100 are shipped free - discount automatically applied at checkout. Team up with a friend or grab a gift and save!

 

Tracking and Order Confirmation

After your order is dispatched, you will receive a tracking number and link via email. Use this to track your package until it safely arrives at your destination.

 

International Shipping

Currently, we only ship to Australia & New Zealand.
For orders in New Zealand, please visit our website at https://cubandfox.co.nz.
Love our products and wish we were shipping to your country? Drop us a line and tell us where you are! This helps us as we decide which regions to expand to next.

 

Damaged or Lost Packages

If your order is lost in transit or arrives damaged, please contact us immediately at hello@cubandfox.com.au with photos of the damage for quicker resolution. We’re here to assist with any issues and ensure your satisfaction.

 

Customer Service Contact Information

For any shipping or order-related inquiries, please email us at hello@cubandfox.com.au. Our customer service team is eager to assist you and will respond as quickly as possible.